Remote Customer Service/Sales Representative

Agent Alliance Inc.; Toms River (NJ); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Hearing insurance

Stock options

Performance-based bonuses

Paid training

Weekly pay

WFH flexibility

Job summary

Agent Alliance Inc. is seeking driven benefits representatives who can consult families remotely, explain plan options, and help them select the best coverage.

The role involves reaching out to individuals, scheduling Zoom meetings, and tailoring plans to fit each client’s needs. You will establish and maintain relationships with clients, perform benefit reviews, support claims, and provide attentive service while updating documentation as required.

Qualifications

• Reach out to individuals who have requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments.
• Provide attentive customer service and any necessary administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule.

Responsibilities

• Consult families to explain plan options and help select best fit.
• Schedule and conduct virtual meetings with leads and clients.
• Update client records and ensure timely communication.

Skills

Communication skills

Ambitious mindset

Organizational skills

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Weekly pay with a competitive commission structure; on average, $65,000 to $70,000 in the first year
• Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)