Remote Customer Service/Sales Representative

Agent Alliance; New York (NY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Hearing insurance

Stock options

Bonuses

Training program

Weekly pay

Job summary

Agent Alliance is seeking representatives who can consult with families about supplemental benefits, explain options, and help select plans that fit their needs. Ideal candidates communicate well, are ambitious, organized, and think like entrepreneurs while working as collaborative team players.

Responsibilities include reaching out to interested individuals, scheduling Zoom meetings, tailoring benefit plans, maintaining client relationships, and providing responsive customer service.

Qualifications

• Must be able to reach out to individuals who have requested more information on the benefits offered.
• Schedule Zoom meetings with members to review options and questions.
• Customize benefit plans to fit each client's current needs.
• Establish and maintain relationships with new and existing clients.
• Conduct benefit reviews and assist with claims or adjustments as needed.
• Provide attentive customer service and respond to client questions promptly.

Responsibilities

• Reach out to individuals who requested more information on our benefits.
• Schedule Zoom meetings with members to review options.
• Customize new benefit plans and adjust existing plans for each client.
• Establish and maintain relationships with clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and handle administrative tasks.

Skills

Communication

Entrepreneurial mindset

Organization

Team player

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Weekly pay with a competitive commission structure, on average, $65,000 to $70,000 in the first year
• Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)