Remote Customer Service/Sales Representative

Careers with Agent Alliance; City of Rochester (NY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Stock options

Paid training

Weekly pay bonuses

Work from home

Office option available

Job summary

Careers with Agent Alliance is recruiting for a benefits consultant to engage families remotely. You will consult on available options, help select plans, and provide ongoing client service.

The role emphasizes strong communication, entrepreneurship spirit, and teamwork, with flexible work options and potential office days.

Qualifications

• Strong communication skills and ability to engage clients.
• Ambitious, motivated and organized approach to work.
• Proactive outreach to individuals seeking information on benefits.
• Familiarity with scheduling and conducting Zoom meetings.

Responsibilities

• Reach out to individuals who have requested more information on the benefits offered.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit current needs.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and administrative support as needed.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure documentation is accurate and up-to-date.

Skills

Communication

Ambitious mindset

Organized

Zoom

Tools

Zoom

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers Their role is to consult with the family explain the available options and help them select the plan that best fits their needs Successful reps are great communicators who are ambitious motivated and organized They think like entrepreneurs and are committed team players

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete and perform any necessary updates on schedule

Benefits

• Medical BlueCross BlueShieldDental Vision and Hearing insurance
• Company stock options offered
• Comprehensive paid training program
• Weekly performance based pay and bonuses on average 65000 to 70000 in the first year
• Flexible work schedule with the ability to work from home
• Our offices are open if you work more efficiently in an office setting