Remote Customer Service/Sales Representative

Agent Alliance Inc.; New York (NY); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical (BlueCross BlueShield)

Dental insurance

Vision insurance

Hearing insurance

Company stock options

Comprehensive paid training program

Flexible work schedule

Performance-based pay and bonuses

Job summary

Agent Alliance Inc. is seeking motivated individuals for remote roles to consult on supplemental benefits. Representatives will educate families on options, customize benefit plans, and maintain client relationships. The position offers flexible schedules, comprehensive training, and performance-based pay with the potential to earn between $65,000 and $70,000 in the first year. Benefits include medical, dental, vision insurance, company stock options, and the possibility to work from home or office.

Qualifications

• Ability to reach out and connect with individuals regarding benefits.
• Experience in customizing benefit plans to fit client needs.
• Strong customer service skills to handle inquiries and concerns.

Responsibilities

• Consult with families about supplemental benefits.
• Schedule and conduct Zoom meetings with clients.
• Maintain and manage relationships with existing clients.

Skills

Communication skills

Organizational skills

Customer service

Motivation

Entrepreneurial mindset

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Comprehensive paid training program
• Weekly performance-based pay and bonuses, on average, $65,000 to $70,000 in the first year
• Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)