Remote Customer Service/Sales Representative

Agent Alliance Inc.; City of Rochester (NY); À distance; USD 65 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental/vision/hearing

Stock options

Bonuses

Paid training

Weekly pay + commission

Remote work

Résumé du poste

Agent Alliance Inc. is seeking a remote benefits specialist to assist families in choosing supplemental plans that fit their needs. You will consult with members, explain options, and coordinate meetings to review coverage and claims, while delivering attentive service.

Ideal candidates are confident communicators, self-motivated, and organized team players who can manage schedules, build relationships, and provide clear guidance on medical, dental, vision, and stock-option benefits.

Qualifications

• Reach out to individuals who have requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments.
• Provide attentive customer service and any necessary administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule.

Responsabilités

• Reach out to individuals who have requested information on the benefits offered.
• Schedule Zoom meetings with these members.
• Customize benefit plans to fit the current needs of each client.
• Maintain relationships with existing and new clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and administrative support.
• Respond to client questions and concerns regarding benefits.
• Keep all documentation accurate and up-to-date.

Description du poste

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Weekly pay with a competitive commission structure, on average, $65,000 to $70,000 in the first year
• Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)