Remote Customer Service/Sales Representative

Careers with Agent Alliance; Michigan; Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Stock options

Job summary

Careers with Agent Alliance seeks ambitious representatives to remotely consult families on supplemental benefits, explain options, and help them select the plans that best fit their needs.

You will reach out to individuals, schedule Zoom meetings, customize benefit plans, maintain client relationships, perform reviews, handle inquiries, and keep documentation up to date, with a flexible work-from-home schedule.

Qualifications

• Reach out to individuals who requested more information on benefits.
• Schedule Zoom meetings with members.
• Customize new benefit plans and adjust existing plans.
• Establish and maintain relationships with clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and administrative support.
• Respond to and resolve client questions and concerns.
• Ensure documentation is accurate and up to date.

Responsibilities

• Reach out to prospective clients to discuss benefits.
• Schedule and conduct Zoom consultations.
• Tailor benefit plans to client needs and update as required.
• Maintain ongoing relationships with clients and respond to inquiries.

Skills

Client communication

Meet schedules

Organized

Entrepreneurial mindset

Tools

Zoom

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers Their role is to consult with the family explain the available options and help them select the plan that best fits their needs Successful reps are great communicators who are ambitious motivated and organized They think like entrepreneurs and are committed team players

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete and perform any necessary updates on schedule

Benefits

• Medical BlueCross BlueShield
• Dental Vision and Hearing insurance
• Company stock options offered
• Comprehensive paid training program
• Weekly performance based pay and bonuses on average 65000 to 70000 in the first year
• Flexible work schedule with the ability to work from home
• Our offices are open if you work more efficiently in an office setting