Remote Customer Service/Sales Representative

Agent Alliance; City of Yonkers (NY); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Hearing insurance

Stock options

Bonuses

Training program

Flexible schedule

Remote work

Commission-based pay

Weekly pay

Job summary

Agent Alliance seeks motivated representatives to remotely engage individuals who signed up for supplemental benefits. You will explain options, tailor plans, and guide families to choose the best fit, while maintaining client relationships and processing benefit reviews.

The role emphasizes strong communication, organization, and team collaboration. Benefits include medical, dental, vision, hearing insurance, stock options, bonuses, comprehensive training, and a flexible schedule with remote

Qualifications

• Must reach out to individuals who inquired about benefits.
• Schedule Zoom meetings with members.
• Customize and adjust benefit plans per client needs.
• Build and maintain relationships with clients.
• Perform benefit reviews and assist with claims.
• Provide attentive customer service and admin support.
• Respond to client questions and concerns.
• Ensure all documentation is accurate and updated.

Responsibilities

• Reach out to inquiries and schedule Zoom discussions.
• Tailor benefit plans to fit client needs.
• Manage client relationships and follow up.
• Conduct benefit reviews and assist with claims.
• Provide responsive customer support and administrative help.
• Keep all documentation complete and up to date.

Skills

Reach out to individuals

Schedule meetings

Customize benefit plans

Client relationships

Benefit reviews

Customer service

Respond to questions

Documentation updates

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.