Remote Customer Service/Sales Representative

Agent Alliance; Bay Shore (NY); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision/hearing insurance

Company stock options

Performance-based bonuses

Comprehensive training program

Flexible work from home

100% commission with weekly payouts (E

Job summary

Agent Alliance is seeking remote-benefits representatives who assist individuals in selecting supplemental benefit plans. You’ll consult, customize plans, and drive client satisfaction across the US.

Ideal candidates are strong communicators, organized, and entrepreneurial, with a proven ability to manage relationships and handle benefit reviews and claims efficiently.

Qualifications

• Reach out to individuals who requested information on the benefits offered.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit client needs.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and administrative support.
• Respond to client questions and concerns regarding their benefits.
• Ensure all documentation is accurate and up-to-date.

Responsibilities

• Reach out to individuals who requested information on the benefits offered.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit client needs.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and administrative support.
• Respond to client questions and concerns regarding their benefits.
• Ensure all documentation is accurate and up-to-date.

Skills

Lead generation

Appointment scheduling

Client relationship building

Plan customization

Sales presentation

Remote communication

CRM proficiency

Tools

Zoom

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.