Remote Customer Service Representative

PedrosVacations; Myrtle Beach (SC); Remote; USD 33,000 - 46,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Job summary

PedrosVacations is hiring a Remote Customer Service Representative to support clients from home. You will handle questions, updates, scheduling, and general service needs in a fully remote role with a structured training program.

No previous industry experience is required; comprehensive training and ongoing support are provided to help you succeed in a flexible work-from-home environment.

Qualifications

• Strong communication skills.
• Good organization and attention to detail.
• Reliable follow-through.
• Comfort working independently.
• Basic familiarity with email and online systems.
• Ability to manage multiple requests.
• Willingness to learn.

Responsibilities

• Respond to client questions and requests
• Provide updates and next-step information
• Coordinate schedules and confirmations
• Follow up on pending items
• Keep client records accurate and organized
• Assist with routine changes or service needs
• Research information when needed

Skills

Strong communication

Organization

Follow-through

Independent work

Email & online systems

Multitasking

Willingness to learn

Job description

Remote Customer Service Representative

Work From Home | Flexible Schedule | Training Provided

We're looking for reliable, customer-focused individuals to support clients with questions, updates, scheduling, and general service needs in a remote environment.

As a Remote Customer Service Representative, you'll help keep communication clear, information organized, and client requests moving forward. Some tasks may also involve light reservation or planning support.

No previous industry experience is required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Provide updates and next-step information
• Coordinate schedules and confirmations
• Follow up on pending items
• Keep client records accurate and organized
• Assist with routine changes or service needs
• Research information when needed

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Basic familiarity with email and online systems
• Ability to manage multiple requests
• Willingness to learn

Experience in customer service, hospitality, administration, scheduling, or client support is helpful, but not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build customer-service and coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions