Remote Customer Service Representative

PedrosVacations; Lafayette (LA); Remote; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Digital tools access

Career development

Job summary

PedrosVacations is seeking a Remote Customer Service Representative to support clients remotely with questions, updates, scheduling, and general service needs.

As a Remote CSR, you will help keep communication clear, information organized, and client requests moving forward, with light reservation or planning support as needed. Fully remote with flexible scheduling and ongoing training.

Qualifications

• No prior industry experience required; training provided.
• Reliable, customer-focused with strong communication and organizational skills.

Responsibilities

• Respond to client questions and requests.
• Provide updates and next-step information.
• Coordinate schedules and confirmations.
• Follow up on pending items.
• Keep client records accurate and organized.
• Assist with routine changes or service needs.
• Research information when needed.

Skills

Strong communication

Organized/detail-oriented

Follow-through

Independent work

Email basics

Multi-tasking

Willingness to learn

Job description

Remote Customer Service Representative

Work From Home | Flexible Schedule | Training Provided

We're looking for reliable, customer-focused individuals to support clients with questions, updates, scheduling, and general service needs in a remote environment.

As a Remote Customer Service Representative, you'll help keep communication clear, information organized, and client requests moving forward. Some tasks may also involve light reservation or planning support.

No previous industry experience is required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Provide updates and next-step information
• Coordinate schedules and confirmations
• Follow up on pending items
• Keep client records accurate and organized
• Assist with routine changes or service needs
• Research information when needed

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Basic familiarity with email and online systems
• Ability to manage multiple requests
• Willingness to learn

Experience in customer service, hospitality, administration, scheduling, or client support is helpful, but not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build customer-service and coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions