Remote Travel Service Representative

PedrosVacations; Fort Smith (AR); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training provided

Job summary

PedrosVacations is seeking a dependable Remote Travel Service Representative to assist clients with travel questions, planning details, reservations, and general support in a remote environment. You'll help clients stay informed and move requests from inquiry to confirmation.

No prior industry experience required; training and ongoing support are provided. The role offers fully remote work, flexible scheduling, structured training, and opportunities to build travel-coordination skills.

Qualifications

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple client requests
• Familiarity with email and online systems
• Willingness to learn new tools and processes

Responsibilities

• Respond to client questions and requests
• Gather dates, preferences, and important details
• Assist with reservations and confirmations
• Provide updates and follow up on pending items
• Help coordinate accommodations, transportation, and activities
• Research options when needed
• Maintain accurate client records
• Assist with routine changes or adjustments

Skills

Strong communication

Organizational skills

Attention to detail

Independent work

Multitasking

Email proficiency

Willingness to learn

Tools

Email

Online systems

Job description

Remote Travel Service Representative

Remote | Flexible Schedule | Training Provided

We're looking for dependable, service-focused individuals to assist clients with travel-related questions, planning details, reservations, and general support in a remote environment.

As a Remote Travel Service Representative, you'll help clients stay informed, organize important details, and keep requests moving forward from initial inquiry through confirmation.

Previous industry experience is not required. Training and ongoing support are provided.

What You'll Handle

• Respond to client questions and requests
• Gather dates, preferences, and important details
• Assist with reservations and confirmations
• Provide updates and follow up on pending items
• Help coordinate accommodations, transportation, and activities
• Research options when needed
• Maintain accurate client records
• Assist with routine changes or adjustments

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple client requests
• Familiarity with email and online systems
• Willingness to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.