Remote Customer Service Rep: Quick Help & Kind Support

TTEC; Madison (WI); Remote; USD 20,434 - 29,103; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to join our remote team supporting customers from Sacramento, CA. You’ll be paid a base wage starting at $17.98 per hour and must reside within 50 miles of Sacramento, CA. We offer a competitive benefits package based on position, plus ongoing training and career development.

You will answer inquiries, conduct research to resolve issues, and contribute to a positive customer experience as part of a global, inclusive culture.

Qualifications

• 6 months of customer service experience.
• High school diploma or equivalent.
• Computer experience.
• High speed internet (>15mbps) may be required for some programs.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer experience

High speed internet

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative to join our remote team supporting customers from Sacramento, CA. You’ll be paid a base wage starting at $17.98 per hour and must reside within 50 miles of Sacramento, CA. We offer a competitive benefits package based on position, plus ongoing training and career development.

You will answer inquiries, conduct research to resolve issues, and contribute to a positive customer experience as part of a global, inclusive culture.