Remote Bilingual Customer Care Rep — Spanish/English

TTEC; Austin (TX); On-site; USD 18,597 - 23,763; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is looking for a Spanish-English Bilingual Customer Service Representative to work remotely. In this role, you'll handle escalated customer calls, providing exceptional service and resolving issues efficiently.

The ideal candidate has at least 6 months of customer service experience, strong communication skills in both languages, and must have high-speed internet. TTEC offers a starting wage between $13.50 to $17.25 per hour and an array of benefits including PTO and tuition reimbursement.

Qualifications

• 6+ months of customer service experience.
• Great written and verbal communication skills in Spanish-English.
• High speed internet (>15 mbps).

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.

Skills

Customer service experience

Spanish-English communication

Computer experience

Education

High school diploma or equivalent

Job description

TTEC is looking for a Spanish-English Bilingual Customer Service Representative to work remotely. In this role, you'll handle escalated customer calls, providing exceptional service and resolving issues efficiently.

The ideal candidate has at least 6 months of customer service experience, strong communication skills in both languages, and must have high-speed internet. TTEC offers a starting wage between $13.50 to $17.25 per hour and an array of benefits including PTO and tuition reimbursement.