Remote Customer Service Rep I - Healthcare

Noridian Healthcare Solutions, LLC; United States; Remote; USD 32.000 - 40.000; Vollzeit

Zusammenfassung

Noridian Healthcare Solutions, LLC in the United States is seeking a Customer Service Representative I to respond to calls and written inquiries, serving as a primary contact for customers. This remote role offers telecommuting eligibility and requires strong data entry and confidentiality practices.

Responsibilities include documenting inquiries, following reference information, and maintaining production and quality standards while adapting to changing workloads.

Qualifikationen

• High School diploma or GED required.
• Ability to maintain confidential information in compliance with HIPAA regulations.
• Excellent data entry skills.
• Program training as required.
• Demonstrated problem solving skills.

Aufgaben

• Responds to customer inquiries promptly and accurately.
• Documents all inquiries appropriately.
• Understands and applies confidentiality and security guidelines.
• Maintains minimum production expectations while meeting defined quality expectations.
• Maintains knowledge of online reference information.
• Prioritizes work throughout the day and adapts to changes in workload as needed.

Kenntnisse

Excellent multi-tasking skills

Excellent customer service skills

Strong verbal and writtencommunication

Demonstrated problem solving skills

Ausbildung

High School diploma or GED

Jobbeschreibung

Noridian Healthcare Solutions, LLC in the United States is seeking a Customer Service Representative I to respond to calls and written inquiries, serving as a primary contact for customers. This remote role offers telecommuting eligibility and requires strong data entry and confidentiality practices.

Responsibilities include documenting inquiries, following reference information, and maintaining production and quality standards while adapting to changing workloads.