Remote Customer Service Rep — Growth, Bonuses & Impact

Veta Virtual Inc.; Puerto Rico; Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Fully paid training

Monthly bonuses

Remote work

Job summary

Veta Virtual Inc. is hiring a Customer Service Representative to join our fast-growing, 100% remote call center team. You’ll be the friendly voice answering calls with warmth and polish, ensuring every caller feels valued. We offer paid training, ongoing growth, and generous monthly bonuses.

Ideal candidates have 2–3 years of experience, excellent English, and a typing speed of 50 WPM. You’ll work a 9-hour shift Mon–Fri between 9:00 AM and 9:00 PM ET from LATAM or Europe.

Qualifications

• 2–3 years of experience in customer service or call center.
• Excell ent command of English, spoken and written.
• Outgoing, energetic, and responsible.
• Fast learner with ability to adapt to AI tools.
• Typing speed of at least 50 WPM.
• Quiet work environment with reliable equipment and stable internet.
• Based in LATAM or Europe for this remote role.
• Available for a 9-hour shift within 9:00 AM–9:00 PM ET, Mon–Fri.

Responsibilities

• Handle inbound calls professionally for a diverse range of clients.
• Take accurate messages and deliver promptly.
• Book appointments using scheduling tools and transfer calls efficiently.
• Build relationships by understanding client needs and adapting approach.
• Collaborate with the team to improve service quality.

Skills

Call center exp

English fluency

Typing 50 WPM

Communication skills

Fast learner

AI tools familiarity

Remote setup

Job description

Veta Virtual Inc. is hiring a Customer Service Representative to join our fast-growing, 100% remote call center team. You’ll be the friendly voice answering calls with warmth and polish, ensuring every caller feels valued. We offer paid training, ongoing growth, and generous monthly bonuses.

Ideal candidates have 2–3 years of experience, excellent English, and a typing speed of 50 WPM. You’ll work a 9-hour shift Mon–Fri between 9:00 AM and 9:00 PM ET from LATAM or Europe.