Remote CSR Pro - Growth, Bonuses & Training

Veta Virtual Inc.; United States; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid training

Monthly bonuses

Work from home

20 paid days off per year

Job summary

Veta Virtual Inc. is hiring a Customer Service Representative for a 100% remote position. You will handle phone-based support, schedule appointments, and ensure callers feel valued with warmth and professionalism.

The role emphasizes strong English communication, a fast typing pace, and the ability to work a 9-hour shift (9am–9pm ET) on weekdays. Training is fully paid with opportunities for growth and bonuses.

Qualifications

• 2-3 years in customer service or call center.
• Excellent verbal and written English communication.
• Outgoing, energetic, responsible and growth‑minded.
• Fast learner with familiarity with AI tools.
• Typing speed 50 WPM or faster.

Responsibilities

• Handle inbound calls professionally for diverse clients, acting as the trusted voice.
• Empathically address callers' needs and deliver accurate messages quickly.
• Schedule appointments using user-friendly tools and transfer calls smoothly.
• Build strong client relationships by understanding their requirements and adapting approach.
• Collaborate with team to improve service quality and maintain high energy.

Skills

Phone support

English fluency

Typing 50 WPM

Remote work

AI tools

Tools

CRM software

Scheduling tools

Job description

Veta Virtual Inc. is hiring a Customer Service Representative for a 100% remote position. You will handle phone-based support, schedule appointments, and ensure callers feel valued with warmth and professionalism.

The role emphasizes strong English communication, a fast typing pace, and the ability to work a 9-hour shift (9am–9pm ET) on weekdays. Training is fully paid with opportunities for growth and bonuses.