Remote Customer Service Rep — Full Benefits (401k)

Thrivas; West Palm Beach (FL); Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + PTO

Casual dress code

Job summary

Thrivas, a financial services firm, is hiring a remote Customer Service Representative for full-time hours, Monday–Friday, 9:00 a.m. to 5:00 p.m. You will handle inbound calls, note accounts, and collaborate with in-house teams to resolve client questions.

Basic computer skills (Excel), the ability to type 30 wpm, and a customer-service mindset are required. This entry-level role welcomes applicants from related positions with training provided.

Qualifications

• Entry-level role; training provided.
• Experience in financial industry helpful but not required.
• Follows Monday–Friday schedule.

Responsibilities

• Handle inbound calls and assist clients with general questions about accounts.
• Notate account activity accurately.
• Coordinate with in-house departments to resolve issues.

Skills

Customer service

Excel

Typing 30 wpm

Tools

Excel

Job description

Thrivas, a financial services firm, is hiring a remote Customer Service Representative for full-time hours, Monday–Friday, 9:00 a.m. to 5:00 p.m. You will handle inbound calls, note accounts, and collaborate with in-house teams to resolve client questions.

Basic computer skills (Excel), the ability to type 30 wpm, and a customer-service mindset are required. This entry-level role welcomes applicants from related positions with training provided.