Remote Customer Service Pro — Full-Time with Benefits

Thrivas; Jacksonville (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

Thrivas is hiring remote Customer Service Representatives to handle inbound calls for a variety of accounts. This full-time role requires clear phone communication, a friendly demeanor, and a genuine desire to help customers.

You will verify and update account information, process payments where needed, and inform customers about eligible incentives or upgrades. A benefits package including medical, dental, vision, 401(k), and PTO is available.

Qualifications

• Must be able to clearly communicate over the phone.
• Friendly personality with a true willingness to help people.

Responsibilities

• Answer inbound calls from 3rd party customers.
• Assist with account information updates such as billing or contact info.
• Verify account information and process payments when applicable.
• Inform customers regarding incentives or upgrades they are eligible for.

Job description

Thrivas is hiring remote Customer Service Representatives to handle inbound calls for a variety of accounts. This full-time role requires clear phone communication, a friendly demeanor, and a genuine desire to help customers.

You will verify and update account information, process payments where needed, and inform customers about eligible incentives or upgrades. A benefits package including medical, dental, vision, 401(k), and PTO is available.