Remote Seasonal Customer Support Pro

Talentify; Miami (FL); Remote; USD 18,000 - 23,000; Full time

Benefits offered by this job

$15.00/hr.

Incentives for top performers

Employee discounts up to 40%

Job summary

Williams-Sonoma Inc. is hiring Customer Service Representatives for seasonal full-time roles with remote options in Miami, FL. You will be the first point of contact by phone, actively listening and resolving customer concerns with empathy and accuracy.

We offer $15.00 per hour, incentives for top performers, training, and employee discounts (up to 40%). Requirements include 1+ year in customer service, strong communication, problem-solving, integrity, and tech-savviness.

Qualifications

• 1+ years of customer service experience
• Strong communication skills—de-escalate and resolve issues professionally
• Problem-solving mindset; think fast and adapt quickly
• Integrity and reliability; do the right thing, even when no one is watching
• Comfortable working in a fast-paced environment with performance goals
• Tech-savvy; navigate multiple systems and multitask

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
• Handle escalations with professionalism, ensuring a smooth resolution process.

Skills

Customer service experience

Strong communication

Problem-solving mindset

Integrity and reliability

Fast-paced environment

Tech-savvy

Job description

Williams-Sonoma Inc. is hiring Customer Service Representatives for seasonal full-time roles with remote options in Miami, FL. You will be the first point of contact by phone, actively listening and resolving customer concerns with empathy and accuracy.

We offer $15.00 per hour, incentives for top performers, training, and employee discounts (up to 40%). Requirements include 1+ year in customer service, strong communication, problem-solving, integrity, and tech-savviness.