Remote Customer Service Pro — Multichannel Support & Growth

Teleperformance; United States; A distancia; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equal Opportunity Employer

Work-life balance emphasis

Descripción de la vacante

Teleperformance is a leading provider of customer experience management with on-site and work-at-home options. This role covers general customer service across multiple sub-families for business and end consumers.

Responsibilities include remote support via phone, chat, or text; handling high volumes of low complexity inquiries and some more complex issues with supervision as needed. Teleperformance emphasizes development and work-life balance.

Formación

• Post-sale customer service experience preferred.
• Comfort with multi-channel support (phone, chat, text).
• Ability to follow procedures with moderate supervision.

Responsabilidades

• Provide general customer service across sub-families for business and end-customers.
• Remote customer service via phone, online chat, or text.
• Handle high volume of low complexity inquiries and some higher complexity issues.
• Serve as liaison between customers and internal teams as needed.

Descripción del empleo

Teleperformance is a leading provider of customer experience management with on-site and work-at-home options. This role covers general customer service across multiple sub-families for business and end consumers.

Responsibilities include remote support via phone, chat, or text; handling high volumes of low complexity inquiries and some more complex issues with supervision as needed. Teleperformance emphasizes development and work-life balance.