Remote Customer Service Pro | Growth & Impact

Dayton Roger's; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Dayton Roger's is seeking a motivated Customer Service Representative to join our remote team. As a full-time position, you will handle inquiries, process orders, and support customers with a friendly, solution-oriented approach.

The role emphasizes clear communication, teamwork with other departments, and a commitment to improving the customer experience. If you value service excellence and growth, this opportunity offers competitive compensation and development within the company.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and other relevant programs.
• Strong attention to detail and organizational skills.
• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Flexibility to work occasional evenings or weekends as needed.

Responsibilities

• Respond to customer inquiries and concerns in a timely and professional manner.
• Provide accurate information about products and services.
• Process orders and returns efficiently.
• Maintain customer accounts and records.
• Work closely with other departments to resolve customer issues.
• Keep up-to-date with product knowledge and company policies.
• Identify and elevate priority issues to the appropriate team member.
• Strive to meet and exceed customer satisfaction goals.
• Continuously seek opportunities to improve the customer experience.

Skills

Customer service

Communication

Problem-solving

Multitasking

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dayton Roger's is seeking a motivated Customer Service Representative to join our remote team. As a full-time position, you will handle inquiries, process orders, and support customers with a friendly, solution-oriented approach.

The role emphasizes clear communication, teamwork with other departments, and a commitment to improving the customer experience. If you value service excellence and growth, this opportunity offers competitive compensation and development within the company.