Remote Customer Service Associate | Growth & Impact

Spade Recruiting; Paterson (NJ); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental coverage

Prescription benefits

Travel insurance

Death benefit

Bonus opportunities

Company travel experiences

Fully remote setup

Flexible scheduling

Mentorship and training

Advancement opportunities

Job summary

Spade Recruiting seeks a remote, people-focused Customer Service/Enrollment Counselor to help members explore program options through video calls, phone conversations, and digital forms. You will collaborate with a team, maintain accurate records, and contribute to process improvements while benefiting from flexible scheduling and a fully remote setup.

Comprehensive benefits include dental coverage, prescription benefits, travel insurance, a death benefit, bonus opportunities, and mentorship

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, or collaborative work environments is beneficial.
• Strong communication skills and professional presence.

Responsibilities

• Meet with members through video calls or phone to review benefit options.
• Provide clear explanations so families can confidently choose the coverage that fits their needs.
• Maintain accurate records and complete required documentation.
• Work alongside team members to meet shared goals and deliver quality service.
• Contribute ideas and participate in team meetings focused on growth and improvement.

Skills

Team collaboration

Customer service

Strong communication

Remote work

Zoom usage

Education

High school diploma or equivalent

Tools

Zoom

Job description

Spade Recruiting seeks a remote, people-focused Customer Service/Enrollment Counselor to help members explore program options through video calls, phone conversations, and digital forms. You will collaborate with a team, maintain accurate records, and contribute to process improvements while benefiting from flexible scheduling and a fully remote setup.

Comprehensive benefits include dental coverage, prescription benefits, travel insurance, a death benefit, bonus opportunities, and mentorship