Remote Customer Service Trainee - Growth & Mentorship

Spade Recruiting; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly compensation + performance‑base

100% remote work

Structured training and mentorship

Career and leadership advancement

Residual income potential

Health, dental, and vision options

Incentive trips for performers

Job summary

Spade Recruiting is hiring for a remote role focused on guiding members through benefit options. You’ll conduct consultations, explain programs clearly, and help with digital applications, while maintaining member records and delivering excellent service.

No prior industry experience is required; a strong customer-service mindset and willingness to learn are valued. This is a fully remote, flexible option with ongoing training and career growth opportunities.

Qualifications

• Strong verbal and written communication skills.
• Organized, reliable and self-motivated.
• Comfortable working with people in a virtual environment.
• Positive attitude and willingness to learn.
• Genuine interest in helping and educating others.

Responsibilities

• Connect with members through phone and virtual appointments.
• Conduct professional benefit consultations.
• Explain available programs in a clear and straightforward way.
• Answer questions and provide personalized guidance.
• Assist with digital applications and documentation.
• Maintain accurate and organized member records.
• Provide follow‑up support and build lasting relationships.

Skills

Verbal communication

Written communication

Organization

Remote work comfort

Coaching mindset

Customer service

Education

High school diploma or equivalent

Job description

Spade Recruiting is hiring for a remote role focused on guiding members through benefit options. You’ll conduct consultations, explain programs clearly, and help with digital applications, while maintaining member records and delivering excellent service.

No prior industry experience is required; a strong customer-service mindset and willingness to learn are valued. This is a fully remote, flexible option with ongoing training and career growth opportunities.