Remote Customer Service Agent — Full-Time, Entry-Level

Talentoma; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentoma is seeking an entry-level Remote Call Center Agent in the United States to handle inbound and outbound customer communications. This full-time, work-from-home role emphasizes clear, professional assistance while following established procedures.

You will answer calls, document outcomes, and route complex questions to the appropriate team. Strong listening and verbal skills, basic computer proficiency, and the ability to work independently from home are essential.

Qualifications

• Excellent verbal communication and active listening skills.
• Strong attention to detail and ability to document calls accurately.
• Comfortable speaking with customers by telephone and managing multiple interactions.
• Entry-level candidates are encouraged to apply.

Responsibilities

• Answer incoming customer calls professionally.
• Place outbound calls for follow-up.
• Provide accurate information using available resources.
• Document call outcomes and customer details.
• Follow call-handling procedures and route complex questions.
• Maintain organized call records and follow-up information.

Skills

Verbal communication

Active listening

Customer service

Remote work

Attention to detail

Multitasking

Independence

Job description

Talentoma is seeking an entry-level Remote Call Center Agent in the United States to handle inbound and outbound customer communications. This full-time, work-from-home role emphasizes clear, professional assistance while following established procedures.

You will answer calls, document outcomes, and route complex questions to the appropriate team. Strong listening and verbal skills, basic computer proficiency, and the ability to work independently from home are essential.