Remote Customer Support & Scheduling Specialist

Nexarideexpress; Houston (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k

Opportunities for career growth

Job summary

A regional transportation company is looking for a highly motivated Remote Customer Service Representative to provide exceptional customer service via phone, email, and chat. Candidates should possess strong communication skills and have 1-2 years of experience, preferably in a remote setting. This role offers a comprehensive benefits package and opportunities for career growth in a supportive work environment.

Qualifications

• 1-2 years of customer service experience, particularly in a remote environment.
• Must have a quiet workspace for remote work.
• Availability for flexible hours, including evenings and weekends.

Responsibilities

• Respond to customer inquiries and concerns promptly.
• Assist customers with booking and scheduling transportation.
• Handle and resolve customer complaints effectively.

Skills

Excellent communication skills

Problem-solving abilities

Time management

Ability to multitask

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Customer service platforms

Job description

A regional transportation company is looking for a highly motivated Remote Customer Service Representative to provide exceptional customer service via phone, email, and chat. Candidates should possess strong communication skills and have 1-2 years of experience, preferably in a remote setting. This role offers a comprehensive benefits package and opportunities for career growth in a supportive work environment.