Remote Customer Relationship & Care Coordination Manager

Alay Home Care; Absecon (NJ); Remoto; USD 41.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Paid Time Off

Work from home flexibility

Descrizione del lavoro

Alay Home Care in Bayonne, New Jersey is seeking a full-time Customer Relationship Manager to join our growing team. The role offers remote work options, with a focus on building lasting relationships with clients and families and coordinating care schedules to ensure high satisfaction.

Ideal candidates will have at least 3 years of support coordination experience, be proficient with Google Apps, and hold a valid driver's license with ability to travel up to 50% as needed.

Competenze

• Minimum 3 years of support coordination experience.
• Two work references available for contact.
• Strong problem-solving and organizational abilities.
• Excellent verbal and written communication skills.
• Proficient in Google Apps (Gmail, Drive, Meet, Docs, Sheets, Hangouts).

Mansioni

• Build and maintain strong relationships with clients and families.
• Answer inquiries and address concerns promptly.
• Coordinate care schedules and ensure timely service delivery.
• Collaborate with care team to ensure seamless care.
• Prioritize tasks with strong attention to detail.

Conoscenze

Support Coordination Experience

Communication Skills

Organizational Skills

Customer Service

Google Apps Proficiency

Strumenti

Google Apps

Descrizione del lavoro

Alay Home Care in Bayonne, New Jersey is seeking a full-time Customer Relationship Manager to join our growing team. The role offers remote work options, with a focus on building lasting relationships with clients and families and coordinating care schedules to ensure high satisfaction.

Ideal candidates will have at least 3 years of support coordination experience, be proficient with Google Apps, and hold a valid driver's license with ability to travel up to 50% as needed.