Remote Customer Relations Lead, Orders & Portals

Apria Healthcare LLC; Irvine (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision care cover

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Job summary

Accendra Health is seeking a supervisor to lead a team of customer relationship liaisons, overseeing order processing and portal monitoring. You will drive service levels, coach staff, and ensure adherence to company standards while supporting regional revenue growth.

The role emphasizes teamwork, leadership, and performance management in a dynamic healthcare operations setting with a focus on accurate fulfillment and customer satisfaction.

Qualifications

• Minimum supervision experience in an operations or sales leadership role.
• Proven ability to motivate teams and drive performance.
• Strong communication and coaching skills.

Responsibilities

• Lead and supervise CRLs to process orders and monitor portals.
• Drive revenue growth through exceptional customer service and timely orders.
• Ensure regulatory compliance and create an engaging team environment.

Skills

Team leadership

Customer service

Mentoring

Problem solving

Time management

Change management

Education

High School Diploma/GED

Bachelor's Degree

Job description

Accendra Health is seeking a supervisor to lead a team of customer relationship liaisons, overseeing order processing and portal monitoring. You will drive service levels, coach staff, and ensure adherence to company standards while supporting regional revenue growth.

The role emphasizes teamwork, leadership, and performance management in a dynamic healthcare operations setting with a focus on accurate fulfillment and customer satisfaction.