Remote Customer Insights Lead & Data Strategy

Fullpath; Northern (KY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work environment

Global team

AI technology

Job summary

Fullpath by Cox Automotive in the United States is seeking a hands-on Customer Insights Team Lead to turn complex data into actionable customer and business insights. You’ll partner with the AVP of Client Strategy and coach the Business Data Analysts to translate data into narratives, reports, and measurable outcomes.

The role emphasizes SQL, marketing analytics, and cross-functional collaboration with Customer Success, Product, and Operations.

Qualifications

• Strong data analysis skills using SQL to extract and interpret large datasets.
• Ability to translate complex data into clear insights and narratives for stakeholders.
• Experience applying marketing analytics concepts to drive business outcomes.

Responsibilities

• Lead complex data analyses related to customer strategy, marketing performance, ROI, and growth.
• Partner with AVP of Client Strategy to prioritize projects and allocate team resources.
• Mentor and guide Business Data Analysts, establish best practices, and streamline reporting processes.
• Collaborate cross-functionally with Customer Success, Product, and Operations to support business goals.

Skills

SQL

Analytical thinking

Communication

Leadership

Marketing analytics

Tools

Python

R

SQL databases

Job description

Fullpath by Cox Automotive in the United States is seeking a hands-on Customer Insights Team Lead to turn complex data into actionable customer and business insights. You’ll partner with the AVP of Client Strategy and coach the Business Data Analysts to translate data into narratives, reports, and measurable outcomes.

The role emphasizes SQL, marketing analytics, and cross-functional collaboration with Customer Success, Product, and Operations.