Remote Customer Experience Specialist

The Hartford; United States; A distancia; USD 46.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

PTO 25 days

Descripción de la vacante

The Hartford is seeking a Customer Service Relationship Specialist for a remote, full-time role in the United States. The position offers a base pay range of $46k–$69k annually and provides a structured training program to support career growth.

Start date and remote working expectations are outlined in the posting. Responsibilities include handling inbound calls from policyholders, third parties and agents, delivering an effortless customer experience, and learning insurance products to resolve

Formación

• Experience in customer service, handling inquiries and resolving issues.
• Ability to learn insurance products and processes.
• Excellent communication and empathetic skills.

Responsabilidades

• Take ownership to service each caller’s needs and build value for The Hartford.
• Assist customers over the phone with policy questions.
• Learn insurance products during training.
• Commit to training and scheduled hours.
• Maintain a dedicated workspace free of distractions during work and training hours.

Conocimientos

Customer service

Call center

Insurance

Retail

Restaurant

Educación

High School Diploma or equivalent

Descripción del empleo

The Hartford is seeking a Customer Service Relationship Specialist for a remote, full-time role in the United States. The position offers a base pay range of $46k–$69k annually and provides a structured training program to support career growth.

Start date and remote working expectations are outlined in the posting. Responsibilities include handling inbound calls from policyholders, third parties and agents, delivering an effortless customer experience, and learning insurance products to resolve