Remote Customer Experience Data Analyst | Tableau & Excel

Deckers Group; United States; Remoto; USD 62.000 - 71.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonuses

Wellbeing plans

Discounts for employees

Growth opportunities

Health programs

Descrizione del lavoro

Deckers Brands is seeking a Customer Experience Data Analyst to transform orderbook and operational data into reliable reporting. You will develop Tableau dashboards and advanced Excel solutions, monitor data quality, and collaborate with CE Leadership, Supply Chain, D&D, and global stakeholders.

You will apply AI and automation to improve the speed and scalability of reporting while maintaining data stewardship, in a fully remote US-based role.

Competenze

• 2+ years of experience using Microsoft Excel with large datasets.
• 2+ years of reporting, analytics, or business intelligence experience.
• Experience building dashboards and visualizations in Tableau or similar BI tools.
• Advanced Excel skills including lookups, SUMIFS, pivot tables, and large dataset analysis.
• Strong analytical, problem-solving, and root-cause analysis skills.
• Ability to translate business objectives into reporting solutions and actionable insights.
• Experience with data quality validation and reporting governance practices.
• Effective communication and stakeholder management skills.
• Self-motivated with the ability to manage multiple priorities in a remote environment.

Mansioni

• Build, maintain, and enhance Tableau dashboards and advanced Excel reporting solutions.
• Partner with Customer Experience and cross-functional stakeholders to translate business needs into data-driven insights.
• Design and validate reporting logic, calculations, and visualizations to ensure data accuracy and usability.
• Monitor reporting performance and investigate data discrepancies to support timely issue resolution.
• Support reporting migrations, enhancements, and continuous improvement initiatives.
• Manage reporting requests, priorities, and stakeholder communication.
• Maintain reporting documentation, training materials, and governance standards.
• Deliver ad hoc analysis and reporting to support Customer Experience and Supply Chain priorities.

Conoscenze

Excel with large datasets

Tableau dashboards

Analytical thinking

Stakeholder management

Strumenti

Tableau

Descrizione del lavoro

Deckers Brands is seeking a Customer Experience Data Analyst to transform orderbook and operational data into reliable reporting. You will develop Tableau dashboards and advanced Excel solutions, monitor data quality, and collaborate with CE Leadership, Supply Chain, D&D, and global stakeholders.

You will apply AI and automation to improve the speed and scalability of reporting while maintaining data stewardship, in a fully remote US-based role.