Remote Customer Experience Banker

The Huntington National Bank; Stati Uniti; Ibrido; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals.

You will retain and grow consumer and business relationships by identifying needs, recommending deposits and banking products, and handling transactions accurately.

The role emphasizes exemplary service, compliance with policies, and collaboration with partners across the bank to deepen connections in our communities.

Competenze

• High School Diploma or GED and 1 year of customer service or related experience, or a Bachelor's Degree.

Mansioni

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a structured sales process, follow-up, referrals.
• Refer customers to other areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conoscenze

Customer service

Sales skills

Banking knowledge

Communication

Relationship management

Formazione

High School Diploma or GED

Strumenti

Mobile banking apps

Online banking platforms

Descrizione del lavoro

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals.

You will retain and grow consumer and business relationships by identifying needs, recommending deposits and banking products, and handling transactions accurately.

The role emphasizes exemplary service, compliance with policies, and collaboration with partners across the bank to deepen connections in our communities.