Remote Customer Education Specialist (Public Safety Tech)

Motorola Solutions Inc; Milwaukee (WI); Remote; USD 68,000 - 70,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Job summary

Motorola Solutions is seeking a Customer Education Specialist to deliver training on the Motorola Flex software and related third-party tools. The role involves both on-site and remote sessions, with 75%+ travel to customer sites across the US.

Candidates must coordinate schedules and maintain documentation for training programs. Ideal applicants will have experience in delivering instruction to public safety professionals, a valid driver's license, and familiarity with CJIS security

Qualifications

• Teaching agency customers/end users and staff on complex software products and services.
• Coaching and presenting training using various classroom methods.
• Communicating training schedules and reports to stakeholders.

Responsibilities

• Teach agency customers/end users on software and services.
• Conduct on-site and remote training for Motorola Flex software and third-party software.
• Present training using lectures, flip charts, and online projection.
• Complete department reports within set standards.
• Coordinate customer information between trainers and customers.
• Work under supervision of the Customer Education Lead.

Skills

Training delivery

Public training

On-site and remote training

Education

High School Diploma

Job description

Motorola Solutions is seeking a Customer Education Specialist to deliver training on the Motorola Flex software and related third-party tools. The role involves both on-site and remote sessions, with 75%+ travel to customer sites across the US.

Candidates must coordinate schedules and maintain documentation for training programs. Ideal applicants will have experience in delivering instruction to public safety professionals, a valid driver's license, and familiarity with CJIS security