Remote Customer Advocate & Support Specialist

Jobsultant Solutions; El Paso (TX); Remote; USD 35,000 - 45,000; Full time

Job summary

A customer service provider is seeking a Remote Customer Service Representative to engage with customers and resolve their inquiries. The ideal candidate should demonstrate excellent communication skills, be able to multitask, and prioritize effectively. Responsibilities include handling customer queries through various channels and collaborating with internal teams. Relevant experience is a plus. This role offers a unique opportunity to turn customers into passionate evangelists.

Qualifications

• Any relevant work experience would be an asset.
• Excellent telephone etiquette and excellent verbal, written and interpersonal skills.
• Ability to multi-task, organize and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customers' needs.
• Data entry on various platforms.

Skills

Excellent telephone etiquette

Strong verbal skills

Strong written skills

Interpersonal skills

Multi-tasking

Organizational skills

Job description

A customer service provider is seeking a Remote Customer Service Representative to engage with customers and resolve their inquiries. The ideal candidate should demonstrate excellent communication skills, be able to multitask, and prioritize effectively. Responsibilities include handling customer queries through various channels and collaborating with internal teams. Relevant experience is a plus. This role offers a unique opportunity to turn customers into passionate evangelists.