Remote Customer Advocate I - Entry Level

Health Care Service Corporation; United States; Hybrid; USD 24,000 - 39,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a dedicated call center professional to assist members and physicians by phone and written inquiries, with emphasis on accurate, prompt responses. The role requires research and spending about 85% of time on the phone.

The position starts on 11/02/2026 with a non-negotiable starting pay of $17.75 per hour; after 4–6 weeks of on-site training, the incumbent will transition to a work-from-home arrangement.

Qualifications

• High school diploma or GED required.
• 6 months customer service experience or 6 months in an office environment.
• Data entry and/or typing experience.
• Interpersonal, verbal and written communication skills.
• Analytical and organizational skills with independent decision making.
• Ability to spend approximately 90% of the scheduled time on the phone and sit for long periods.

Skills

Customer service

Data entry

Typing

Interpersonal skills

Verbal communication

Written communication

Analytical skills

Organizational skills

Education

High school diploma or GED

Job description

Health Care Service Corporation (HCSC) is seeking a dedicated call center professional to assist members and physicians by phone and written inquiries, with emphasis on accurate, prompt responses. The role requires research and spending about 85% of time on the phone.

The position starts on 11/02/2026 with a non-negotiable starting pay of $17.75 per hour; after 4–6 weeks of on-site training, the incumbent will transition to a work-from-home arrangement.