Remote Customer Advocate - Flexible Hours & Growth

Path Arc; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance (dental and vision included)

Excellent retirement plan

Flexible hours

Tremendous upward mobility

Remote position available

Job summary

Path Arc is seeking a Customer Service Representative to assist clients by answering inquiries and providing product information. The role requires strong communication skills and a focus on customer care, with responsibility for managing calls and emails while ensuring positive customer experiences.

Applicants must have prior experience in customer support and reside in California. Benefits include health insurance and flexible hours, with remote work options available.

Qualifications

• Previous experience in customer support, client services, sales, or a related field.
• Excellent communication over the phone and other platforms.
• Basic computer skills and experience.

Responsibilities

• Answer client inquiries and provide product information.
• Manage incoming calls, emails, chats, and other communication methods.
• Record, organize, and file customer interactions.

Skills

Excellent customer care

Effective communication skills

Multitasking

Active listening

Time management

Job description

Path Arc is seeking a Customer Service Representative to assist clients by answering inquiries and providing product information. The role requires strong communication skills and a focus on customer care, with responsibility for managing calls and emails while ensuring positive customer experiences.

Applicants must have prior experience in customer support and reside in California. Benefits include health insurance and flexible hours, with remote work options available.