Remote CSR for Skilled Trades | ServiceTitan Expert

Pink Callers; United States; Remote; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid training

Sick time

Holiday time

Birthday time

Referral bonus opportunities

Professional development opportunities

Job summary

Pink Callers is a remote call center supporting HVAC, plumbing, roofing, and electrical contractors. You will convert inbound calls into booked jobs, acting as the primary trusted voice for home service customers who need help now. Work inside ServiceTitan to manage conversations with accuracy, urgency, and professionalism.

We value proactive, transparent, and team-first professionals. You will be paid hourly, with a $500 signing bonus opportunity after the New Hire Intro period, plus access to

Qualifications

• At least 1 year of CSR experience in the trades industry.
• ServiceTitan expertise is required.
• Strong teamwork and clear communication are essential.
• Proactive, transparent, and able to solve problems under pressure.
• Willingness to work a full-time 40-hour remote role and meet high standards.

Responsibilities

• Turn inbound calls into booked jobs and enhance customer experiences.
• Manage conversations inside ServiceTitan with confidence and accuracy.
• Maintain urgency and protect customer trust on every interaction.
• Adapt quickly in a fast-paced, team-driven environment.

Skills

Customer service

Team communication

Proactive problem solving

Tools

ServiceTitan

Job description

Pink Callers is a remote call center supporting HVAC, plumbing, roofing, and electrical contractors. You will convert inbound calls into booked jobs, acting as the primary trusted voice for home service customers who need help now. Work inside ServiceTitan to manage conversations with accuracy, urgency, and professionalism.

We value proactive, transparent, and team-first professionals. You will be paid hourly, with a $500 signing bonus opportunity after the New Hire Intro period, plus access to