Remote CSR Dispatcher — Make an Impact from Home (DFW)

Annie Admin; Fort Worth (TX); Hybrid; USD 20,664 - 27,552; Full time

Job summary

Annie Admin is seeking a Virtual CSR Dispatcher in Fort Worth, Texas, for a remote position with required in-person meetings. You'll support small businesses by handling customer calls and coordinating repair appointments efficiently.

The ideal candidate has strong customer service skills, the ability to type at least 40 WPM, and excellent communication abilities. You must reside in Texas for job security and participation in training.

Qualifications

• Minimum 2 years of customer service experience, preferably as an Administrative Assistant.
• Strong written and verbal communication skills, including proper grammar and spelling.
• Must reside in Texas, particularly the DFW area, for in-person meetings.

Responsibilities

• Provide top-notch service over the phone to homeowners booking repair appointments.
• Multi-task efficiently while handling a high volume of incoming calls.
• Represent clients professionally and provide stellar first impressions.

Skills

Customer service experience

Typing skills (minimum 40 WPM)

Written and verbal communication

Emotional intelligence

Multi-tasking ability

Tools

Desktop or Laptop with webcam

Windows or Mac OS

High-speed Internet

Job description

Annie Admin is seeking a Virtual CSR Dispatcher in Fort Worth, Texas, for a remote position with required in-person meetings. You'll support small businesses by handling customer calls and coordinating repair appointments efficiently.

The ideal candidate has strong customer service skills, the ability to type at least 40 WPM, and excellent communication abilities. You must reside in Texas for job security and participation in training.