Remote CSR & Dispatch Specialist

Talentify; Appleton (WI); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work from home

Company equipment provided

Paid training starting late October

Growth opportunities

Job summary

SolvOne is hiring a Remote Customer Service Representative to operate within our dispatch team for 24/7/365 support in the Petroleum Industry. This home-based role includes company-provided equipment, paid training, and the opportunity to advance within the organization.

You will handle phone and computer interactions to support clients, with schedules that include morning and swing shifts. Applicants should have 1 year of customer service experience and the ability to establish a productive

Qualifications

• 1 year of customer service-related experience.
• A strong internet connection and the ability to setup a home office with company provided equipment.
• Must be a resident of Appleton Wisconsin area.
• Be dependable and committed to be at work on time and ready to do your best each day.
• Ability to learn new information, policies and skills including software and petroleum industry knowledge.

Responsibilities

• Receive and dispatch technicians to client sites for maintenance issues via phone and computer interactions.
• Provide exceptional remote customer service and support to clients in the petroleum industry.
• Work from home with company-provided equipment and a stable internet connection.
• Complete computer skills assessments and training evaluations during onboarding.

Skills

Customer service

Home office setup

Strong internet

General computer skills

Tools

Microsoft Office

Outlook

Internet navigation

Job description

SolvOne is hiring a Remote Customer Service Representative to operate within our dispatch team for 24/7/365 support in the Petroleum Industry. This home-based role includes company-provided equipment, paid training, and the opportunity to advance within the organization.

You will handle phone and computer interactions to support clients, with schedules that include morning and swing shifts. Applicants should have 1 year of customer service experience and the ability to establish a productive