Remote CSR & Dispatch Agent - 24/7 Petroleum Support

SolvOne, LLC; United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Long-term disability

Life insurance

Paid vacation/Sick time

Holiday pay

401k savings plan

Referral bonuses

Wellness programs

Job summary

SolvOne, LLC is hiring a Remote Customer Service Representative to dispatch technicians for 24/7/365 petroleum industry service. You will work from home with provided equipment, start at $18/hour, and participate in paid training.

We offer growth opportunities, a positive work environment, and a benefits package including medical and dental insurance, disability and life insurance, and a 401k plan. Training begins Early June with various shifts available.

Qualifications

• 1 year of customer service experience.
• A strong internet connection and the ability to set up a home office with company provided equipment.
• Must be a resident of Kenoshain the Wisconsin area.
• Ability to learn new information, policies and skills including software and petroleum industry knowledge.
• Demonstrate an organized and accurate approach and strong problem solving and prioritization skills.

Responsibilities

• Handle customer calls and computer interactions to dispatch technicians.
• Provide superior service for customers via phone and computer interactions.
• Learn new information, policies and software related to the petroleum industry.
• Maintain organized and accurate records and respond to customer needs.
• Be dependable and ready to start each shift on time.

Skills

Customer service

Home office setup

Computer skills

Microsoft Office

Tools

Microsoft Office

Outlook

Job description

SolvOne, LLC is hiring a Remote Customer Service Representative to dispatch technicians for 24/7/365 petroleum industry service. You will work from home with provided equipment, start at $18/hour, and participate in paid training.

We offer growth opportunities, a positive work environment, and a benefits package including medical and dental insurance, disability and life insurance, and a 401k plan. Training begins Early June with various shifts available.