Remote CSM: Revenue & Retention Lead

Energy Innovation Corp; Fort Smith (AR); Remote; USD 68,000 - 108,000; Full time

Benefits offered by this job

Mentorship

Flexible remote hours

Job summary

Wellness Medical Center in Fort Smith, AR seeks a deeply-curious Customer Success Manager to treat churn reduction and customer retention as a unified growth engine. You will own sales marketing outcomes with a compensation range of $68,000–$108,000 and enjoy mentorship, benefits, and flexible remote hours that respect your life in Arkansas.

Role emphasizes closing the loop between ad spend and revenue while tracking pipeline, reporting weekly results, and discovering new partnership angles.

Qualifications

• A portfolio that speaks louder than any line on your resume.
• At least 6 years building expertise within the sales marketing space.
• Judgment seasoned by at least 7 years of real consequences.
• 8+ years putting Omnichannel Support to work in a sales marketing setting.
• Roughly 7+ years operating in a similar Customer Success Manager position.
• Ability to learn new sales marketing systems quickly and apply them effectively.

Responsibilities

• Close the loop between ad spend and revenue, dollar for dollar
• Track pipeline performance and report results to leadership each week
• Hunt for partnership angles no one in Fort Smith, AR has tried
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Analyze campaign metrics and optimize spend against revenue targets
• Segment audiences and personalize outreach to lift response rates

Skills

Customer success

Sales & marketing

Omnichannel support

Data-driven

Job description

Wellness Medical Center in Fort Smith, AR seeks a deeply-curious Customer Success Manager to treat churn reduction and customer retention as a unified growth engine. You will own sales marketing outcomes with a compensation range of $68,000–$108,000 and enjoy mentorship, benefits, and flexible remote hours that respect your life in Arkansas.

Role emphasizes closing the loop between ad spend and revenue while tracking pipeline, reporting weekly results, and discovering new partnership angles.