Remote CS Benefits Rep

AO Globe Life; Melbourne (FL); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Weekly pay via direct deposit

Training and licensing support

Bonus opportunities

Career progression

Collaborative team culture

Job summary

AO Globe Life is actively hiring Remote Client Support Specialists to assist families and individuals nationwide in accessing essential supplemental benefit programs — all from home. This remote-first opportunity is designed for professionals seeking meaningful work, professional growth, and long-term stability.

Whether you are early in your career or pursuing a new direction, this role offers structured development, flexibility, and a clear path for advancement within a supportive team

Qualifications

• Authorized to work in the United States.
• Windows-based laptop or PC with a working webcam.
• Reliable high-speed internet connection.

Responsibilities

• Conduct virtual consultations to understand client needs.
• Guide clients through benefit options with clarity and professionalism.
• Support clients through the enrollment process.
• Maintain accurate and organized digital records.
• Provide timely follow-up and deliver a high level of client service.
• Participate in ongoing training, mentorship, and team collaboration.

Skills

Excellent communication

Self-motivation

Independent work

Familiar with Zoom

Cloud-based tools

Customer service background

Growth mindset

Tools

Zoom

Cloud-based tools

Job description

AO Globe Life is actively hiring Remote Client Support Specialists to assist families and individuals nationwide in accessing essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for professionals seeking meaningful work, professional growth, and long-term stability.

Whether you are early in your career or pursuing a new direction, this role offers structured development, flexibility, and a clear path for advancement within a supportive team environment.

Key Responsibilities

• Conduct virtual consultations to understand each client’s needs
• Guide individuals and families through available benefit options with clarity and professionalism
• Support clients throughout the enrollment process
• Maintain accurate and organized digital records
• Provide timely follow-up and deliver a high level of client service
• Participate in ongoing training, mentorship, and team collaboration

What We Offer

• 100% remote position available to U.S.-based candidates
• Flexible scheduling to support work-life balance
• Inbound client interest - no cold calling or door-to-door outreach
• Weekly pay via direct deposit
• Comprehensive training and licensing support
• Performance-based bonus opportunities
• Clear advancement pathways into leadership roles
• Collaborative, service-focused team culture

Who Thrives in This Role

• Strong communicators with a client-first mindset
• Organized, self-motivated professionals who work well independently
• Individuals comfortable using Zoom and cloud-based digital tools
• Backgrounds in customer service, consulting, hospitality, or client-facing roles (preferred, not required)
• Growth-oriented professionals who value coaching and continuous development

Requirements

• Authorized to work in the United States
• Windows-based laptop or PC with a working webcam
• Reliable high-speed internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans' organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to integrity, service, and empowering our team members to build meaningful, flexible careers.