CSR Entry-Level Remote

AO Globe Life; Macon (GA); Remote; USD 40,000 - 75,000; Full time

Benefits offered by this job

Fully remote position nationwide

Flexible scheduling

Pre-qualified client consultations

Long-term income with renewals

Comprehensive training and development

Supportive team environment

Leadership development opportunities

Job summary

AO Globe Life is seeking professionals to help families and individuals across the United States access essential benefit programs through scheduled virtual consultations. This fully remote opportunity offers meaningful work, professional development, and a chance to build a long-term career within a mission-driven organization.

Whether you are early in your career or exploring a new direction, this role provides training, mentorship, and support needed to succeed while making a positive impact.

Qualifications

• Authorized to work in the United States.
• Windows-based laptop or desktop with webcam.
• Reliable high-speed internet connection.
• Ability to conduct scheduled virtual consultations and guide clients through options.
• Comfortable working independently in a remote setting.

Responsibilities

• Conduct scheduled virtual consultations to understand client needs.
• Guide individuals and families through available benefit options and enrollment processes.
• Maintain accurate client records and follow-up communication.
• Provide a high level of service while building long-term client relationships.
• Participate in training sessions, development programs, and team meetings.

Skills

Communication

Organization

Zoom proficiency

Digital tools

Customer service

Sales experience

Mentorship mindset

Tools

Zoom

Cloud-based tools

Job description

AO Globe Life is actively hiring professionals to help families and individuals across the United States access essential benefit programs through scheduled virtual consultations. This fully remote opportunity offers meaningful work, professional development, and the chance to build a long-term career within a mission-driven organization.

Whether you are early in your career or exploring a new direction, this role provides the training, mentorship, and support needed to succeed while making a positive impact.

Key Responsibilities

• Conduct scheduled virtual consultations to understand client needs

• Guide individuals and families through available benefit options and enrollment processes

• Maintain accurate client records and follow-up communication

• Provide a high level of service while building long-term client relationships

• Participate in training sessions, development programs, and team meetings

What We Offer

• Fully remote position available throughout the United States

• Flexible scheduling that supports work-life balance

• Pre-qualified client consultations provided-no cold outreach required

• Long-term income opportunities through vested renewals

• Comprehensive training and ongoing development support

• Supportive and collaborative team environment

• Leadership development and advancement opportunities for high performers

Who Thrives in This Environment

• Strong communicators with a client-first approach

• Organized professionals comfortable working independently

• Individuals confident using Zoom, digital tools, and cloud-based systems

• Candidates with backgrounds in customer service, consulting, or sales (helpful but not required)

• Growth-oriented individuals who value mentorship and coaching

Requirements

• Authorized to work in the United States

• Windows-based laptop or desktop computer with webcam capability

• Reliable high-speed internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, veterans, credit union clients, and associations nationwide while continuing to grow through a remote-first workforce focused on service, stability, and professional development.