Remote Cruise Planner: Convert Inquiries to Cruises

Elite Escapes

Scottsdale (AZ)

On-site

USD 45,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Fully remote

Onboarding & training

Collaborative team

Growth opportunities

Leadership potential

Job summary

Elite Escapes is seeking a Remote Cruise Planner with a sales-focused approach to help clients turn cruise dreams into confirmed vacations. You will guide travelers in selecting destinations, ships, and cabins, while coordinating payments, add-ons, and travel protections.

You’ll work remotely with a supportive team, using CRM tools and online platforms to manage quotes, bookings, and client communications, aiming for memorable, value-driven experiences.

Qualifications

Interest in cruises and travel is helpful.
Excellent written and verbal communication skills.
Strong organization and ability to manage multiple quotes and follow-ups.

Responsibilities

Connect with clients to understand destinations, budget, dates, group size, and cruise must-haves.
Recommend cruise lines, ships, itineraries, staterooms, dining packages, and add-ons.
Turn inquiries into confirmed vacations via email, chat, and phone with energy and client-first focus.
Explain cruise options, deposits, payments, protections, and port requirements.
Handle bookings, changes, payments, upgrades, and pre-cruise questions.
Build post-booking relationships for repeat sailings and referrals.

Skills

Sales-focused

Customer service

Excellent communication

Organization

Tech-savvy (CRM/AI)

Tools

CRM systems

Online booking platforms

AI tools

Job description

You’ll work remotely with a supportive team, using CRM tools and online platforms to manage quotes, bookings, and client communications, aiming for memorable, value-driven experiences.

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