Remote Cruise Planner — Sales-Driven Travel Concierge

Elite Escapes; Providence (RI); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully remote work

Comprehensive onboarding

Collaborative team environment

Growth opportunities

Leadership paths

Job summary

Elite Escapes is seeking a Remote Cruise Planner to turn travel dreams into booked voyages. You will engage clients via email, chat, and phone to understand preferences and convert inquiries into confirmed cruises, balancing destinations, ships, itineraries, cabins, and onboard options.

In this fully remote, sales-oriented position, you'll provide expert guidance, explain payment plans and protections, build lasting client relationships, and grow into specialized cruise areas as you develop

Qualifications

• Experience in travel or hospitality is a plus.
• Strong communication and consultative selling skills.
• Customer-focused with a genuine passion for travel.

Responsibilities

• Consult with clients to understand destinations, budgets, and dates.
• Recommend cruise lines, ships, itineraries, cabins, and shore options.
• Convert inquiries into bookings via email, chat, and phone.
• Explain options, deposits, payment plans, and travel protections.
• Support clients from quote to embarkation and after return.

Skills

Customer service

Sales

Travel industry

Job description

Elite Escapes is seeking a Remote Cruise Planner to turn travel dreams into booked voyages. You will engage clients via email, chat, and phone to understand preferences and convert inquiries into confirmed cruises, balancing destinations, ships, itineraries, cabins, and onboard options.

In this fully remote, sales-oriented position, you'll provide expert guidance, explain payment plans and protections, build lasting client relationships, and grow into specialized cruise areas as you develop