Remote CRM & Salesforce Business Analyst

Remote Jobs; Oaks (PA); Remote; USD 70,000 - 110,000; Full time

Job summary

Remote Jobs is seeking a requirements analyst with education and publishing experience to translate client needs into clear specifications and drive CRM initiatives. You will conduct requirement gathering, participate in client calls, and create rigorous traceability matrices for delivery.

Analyze functional and nonfunctional requirements, assess feasibility for testing and deployment, and guide teams through coding, QA, deployment and ongoing support in a fully remote environment.

Qualifications

• Education and publishing experience required.
• CRM experience mandatory.
• Salesforce experience preferred.

Responsibilities

• Requirement Gathering and Analysis- Understand the requirements from clients/ functional consultants
• Participate in client calls and seek clarifications
• Create requirements traceability matrix
• Provide inputs during creation of operational concepts and scenarios
• Perform requirements feasibility with regards to testing and implementation
• Analyze nonfunctional requirements
• Provide guidance to team members and guide projects through the course of coding, quality control, deployment, maintenance and support.

Skills

CRM experience

Requirements gathering

Education

BA / SME

Tools

Salesforce

Job description

Remote Jobs is seeking a requirements analyst with education and publishing experience to translate client needs into clear specifications and drive CRM initiatives. You will conduct requirement gathering, participate in client calls, and create rigorous traceability matrices for delivery.

Analyze functional and nonfunctional requirements, assess feasibility for testing and deployment, and guide teams through coding, QA, deployment and ongoing support in a fully remote environment.