Remote CRM Program Manager (MS Dynamics) - Contract-to-Hire

Globus Family of Brands; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Travel benefits

Retirement plan

Job summary

Globus Family of Brands in the United States is seeking a Program Manager, CRM (MS Dynamics) for a contract-to-hire arrangement. This remote role requires you to reside and be authorized to work in the USA or Canada and offers $52-$60 per hour during the contract phase with a planned transition to a full-time salary of $90,000-$120,000 annually.

You will lead cross-functional delivery across global initiatives, manage governance, reporting, budgets, and stakeholder engagement, and coordinate

Qualifications

• 5-7 years of experience in Program Management, PMO, Project Management or related delivery roles.
• 2-3+ years managing cross-functional business and technology programs.
• Experience with enterprise platforms such as CRM, ServiceNow, Customer Experience, Customer Data, ERP, MDM, or workflow automation solutions.
• Demonstrated experience working with third parties and managed service providers.
• Experience supporting governance processes, program reporting and stakeholder engagements
• Experience coordinating delivery across multiple teams and business functional delivery teams.

Responsibilities

• Support development and execution of program plan aligned to goals and technology roadmaps.
• Coordinate and sequence deliverables to maximize business value.
• Maintain roadmaps and delivery plans.
• Monitor alignment of program priorities and budget commitments.
• Support governance processes and reporting requirements.
• Drive disciplined execution with agile, waterfall, and hybrid methods.
• Prepare materials and facilitate program status meetings and reviews.
• Escalate risks, issues and decisions through governance channels.
• Manage dependencies across projects, vendors, and business areas.

Skills

Program management

Cross-functional leadership

Governance reporting

Stakeholder engagement

Vendor management

Education

Bachelor’s degree or equivalent

Tools

MS Dynamics

ServiceNow

ERP systems

MDM

Job description

Globus Family of Brands in the United States is seeking a Program Manager, CRM (MS Dynamics) for a contract-to-hire arrangement. This remote role requires you to reside and be authorized to work in the USA or Canada and offers $52-$60 per hour during the contract phase with a planned transition to a full-time salary of $90,000-$120,000 annually.

You will lead cross-functional delivery across global initiatives, manage governance, reporting, budgets, and stakeholder engagement, and coordinate