Remote CRM & Lifecycle Marketing Specialist

Minority Professional Network, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Company-paid holidays

Family leave

401(k) matching

Health/dental/vision insurance

Generous PTO

Job summary

Topstep is seeking a CRM & Lifecycle Marketing Coordinator to maintain and optimize our HubSpot CRM, ensuring clean data, efficient campaigns, and accurate reporting. You will own day-to-day CRM health and support lifecycle and evergreen email programs while partnering with Creative, QA, and Analytics teams across the organization.

The ideal candidate is highly organized, detail‑obsessed, and eager to adopt new marketing technology.

Qualifications

• 3+ years in email marketing operations, CRM administration, or marketing operations.
• Detail-oriented with ownership over recurring, process-driven work.
• Experience with database hygiene, deduplication, list segmentation, and subscription/preference management.
• Familiarity with QA and testing of email campaigns.
• Basic HTML knowledge; CSS/Handlebars is a plus.

Responsibilities

• Maintain CRM health, data hygiene, and campaign setup in HubSpot.
• Support lifecycle and evergreen email programs with monitoring and optimization.
• Set up campaigns and ensure proper tracking and attribution of email performance.
• Coordinate with QA, Creative, Brand, Engineering, and Analytics teams to ensure quality sends.

Skills

CRM administration

Email marketing

QA/testing

HubSpot

HTML knowledge

Data hygiene

Cross-functional collaboration

Process ownership

Tools

HubSpot

Google Slides

Handlebars

Job description

Topstep is seeking a CRM & Lifecycle Marketing Coordinator to maintain and optimize our HubSpot CRM, ensuring clean data, efficient campaigns, and accurate reporting. You will own day-to-day CRM health and support lifecycle and evergreen email programs while partnering with Creative, QA, and Analytics teams across the organization.

The ideal candidate is highly organized, detail‑obsessed, and eager to adopt new marketing technology.