Remote Crisis Counselor - 24/7 Text Support (Contract)

Gaggle-Net,-Inc.; Chicago (IL); Remote; USD 34,440,000 - 55,104,000; Part time

Job summary

Gaggle is building its Crisis Counselor team as independent contractors for 100% remote work across the United States. This role supports a 24/7 crisis line serving K-12 students, with flexible scheduling and a focus on compassionate, text-based crisis support.

Candidates should have crisis counseling or comparable experience, strong de-escalation skills, and tech proficiency. Background checks are required, and prior contractor experience is a plus.

Qualifications

• Experience in crisis intervention or crisis counseling; equivalent experience in mental health support or victim advocacy also considered.
• Background in de-escalation techniques, mental health support, or social work.
• Experience in counseling, coaching, or peer support roles.
• Empathetic listening and rapport-building through text-based chat, with compassionate support during crises.
• Proficient with computer and web-based applications in a professional setting.
• Willingness to work flexible shifts for a 24/7 crisis line; multiple shift options available.

Skills

Crisis intervention

Crisis counseling

De-escalation techniques

Empathetic listening

Independent contractor experience

Tech-savvy

Flexible shifts

Remote work readiness

Adaptability

Tools

Slack

Job description

Gaggle is building its Crisis Counselor team as independent contractors for 100% remote work across the United States. This role supports a 24/7 crisis line serving K-12 students, with flexible scheduling and a focus on compassionate, text-based crisis support.

Candidates should have crisis counseling or comparable experience, strong de-escalation skills, and tech proficiency. Background checks are required, and prior contractor experience is a plus.