Remote Credit Card Collections Analytics Leader

Ladders; United States; Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Fully remote position

Career development

Advanced analytics tools

Competitive compensation

Job summary

Ladders seeks a Collections Analytics Manager – Credit Cards to lead analytics across delinquency, charge-off management, and risk-based treatment strategies for credit card portfolios. The role partners with Finance, Modeling, and Operations to improve decision-making through data-driven segmentation and forecasting.

You will drive testing, champion/challenger experiments, and work with modeling teams to integrate collections models into strategy, tracking key metrics and advising on strategic

Qualifications

• Bachelor's degree or higher in a quantitative field.
• 6+ years of experience in credit risk or collections analytics, particularly in credit cards or unsecured lending.
• Deep understanding of credit card collections, delinquency dynamics, and charge-off policies.
• Proficiency in SQL or Python; Snowflake/Power BI/Looker preferred.
• Strong analytical skills with experience in statistical analysis and financial modeling.
• Excellent communication and interpersonal skills for stakeholder collaboration.
• Experience in financial institutions, especially banking or fintech collections.

Responsibilities

• Develop and implement collections strategies across all delinquency stages in collaboration with cross-functional teams.
• Design and optimize risk-based treatment strategies, including customer segmentation and communication channels.
• Conduct in-depth analysis of the collections funnel to identify risk drivers and improvement opportunities.
• Execute champion/challenger tests on collections treatments and evaluate business impact.
• Partner with modeling teams to create and monitor collections models integrated into strategy.
• Track delinquency and charge-off metrics, analyze trends, and recommend strategic enhancements.
• Support delinquency and charge-off forecasting in partnership with Finance teams.

Skills

Analytical thinking

Statistical analysis

Financial modeling

Stakeholder collaboration

Education

Bachelor's degree in a quantitative field such as engineering, statistics, mathematics, or economics

Tools

SQL

Python

Snowflake

Power BI

Looker

Job description

Ladders seeks a Collections Analytics Manager – Credit Cards to lead analytics across delinquency, charge-off management, and risk-based treatment strategies for credit card portfolios. The role partners with Finance, Modeling, and Operations to improve decision-making through data-driven segmentation and forecasting.

You will drive testing, champion/challenger experiments, and work with modeling teams to integrate collections models into strategy, tracking key metrics and advising on strategic