Remote Credit Balance Specialist – Refunds & Billing

Digitech; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) Plan

Job summary

Digitech, part of the Sarnova family, seeks a Credit Balance Specialist to manage refunds in a fast-paced revenue cycle environment. You will review, post, and validate refund transactions, while coordinating with payers, attorneys, and government entities.

Precision, math skills, and strong communication are essential. Ideal candidates are detail-oriented, highly organized, and capable of working remotely within the United States.

Qualifications

• Review and process refund requests per payer rules and regulations.
• Accurately post refund transactions with proper documentation.
• Research account histories to verify refund validity and rationale.
• Communicate with attorneys, no-fault carriers, and government entities as needed.
• Interpret Explanations of Benefits to determine refund disposition.
• Collaborate with internal teams to resolve discrepancies and ensure accurate records.

Responsibilities

• Process refunds within required timeframes and maintain audit-ready records.
• Document actions, communications, and adjustments with precision.
• Identify patterns or issues and communicate improvements.
• Maintain high productivity while meeting deadlines.
• Provide remote-capable performance and reliability when handling refunds.

Skills

Detail-oriented

Mathematical skills

Multitasking

Communication

Refund processing

Medical billing experience

Education

High School Diploma or equivalent

Tools

Billing software

EOB interpretation tools

Job description

Digitech, part of the Sarnova family, seeks a Credit Balance Specialist to manage refunds in a fast-paced revenue cycle environment. You will review, post, and validate refund transactions, while coordinating with payers, attorneys, and government entities.

Precision, math skills, and strong communication are essential. Ideal candidates are detail-oriented, highly organized, and capable of working remotely within the United States.